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Why does the status of my edited titles continue to say "Changes Pending" when I clicked the "Publish" button?

If you saved changes to an individual title without publishing, then updated the same title as part of a bulk edit, that title will continue to show "Published-Changes Pending" by default. Publish that title individually, then any updates made using the Bulk Editor tool will be reflected accurately in the Status column.

Please allow at least 2-3 days for any changes to take place at SMD/SMP (it could take longer depending on how many titles you have updated) and feel free to spot-check your product pages at either SMD or SMP after 3 days to ensure your desired changes were updated.

If your bulk edited titles have not been updated at SMD/SMP after more than 7 days, please send us a detailed email to [email protected] and we will be glad to assist.

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